Returns & Refunds

Returns & Refunds

We stand behind NeckEase with a 30-day money-back guarantee. If you’re not happy with your purchase, you can return it within 30 days of delivery for a full refund of the product price.

How to start a return

Email [email protected] with your order number and we’ll send you simple return instructions.

Refunds

Once we receive your return, your refund is issued to your original payment method within 5–7 business days.